P: Process Complexity

To what extent does manual data entry, duplication, or complex approval loops slow down your team?

R: Resource Utilisation

How frequently are key staff, machinery, or software waiting idle for materials or decisions?

O: Output Quality

How often does your team handle returns, client complaints, or rework after delivery?

F: Flow & Bottlenecks

Do orders flow smoothly through your system, or do they pile up at specific "choke points"?

I: Inventory (Stagnation)

How much capital is tied up in things that aren't moving (stock, unfinished projects, or unused data)?

T: Transport & Handoffs

How many times is work handed off, moved, or transferred between people/systems unnecessarily?

Financial Analysis

To calculate your Sales Equivalent Tax, we need a conservative estimate of the total value (£) wasted last year.

Net Profit Margin (%)

Used to calculate the revenue required to cover that waste.